📌 Terms of Service
-
1. General Terms
Welcome to FamDiet.com! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
2. Service Description
- We provide customized and general dietary plans, including free and paid plans, delivered via email.
- Some general dietary plans are available for free and can be accessed by filling out a simple form.
- Customized diet plans do not have a default or general version and require individual order submission.
- All customized diet plans are tailored based on user input and require specific details before preparation.
- All diet plans are generated using AI-based algorithms, without direct supervision from medical professionals. We do not consider specific medical conditions, and these diet plans are intended only for individuals who are generally healthy.
- If you have any medical conditions or are under medical supervision, you should consult your doctor before using our services. We strongly recommend showing the diet plan to your healthcare provider before following it.
- Users can reorder the same or a different plan by filling out the order form again.
3. Order & Delivery
- All plans, whether free or paid, are delivered via email.
- Users must check their inbox and spam folder to ensure they receive their plan.
- If a user does not receive their email, they can request a re-send from their profile at no additional charge.
- For users who cannot make a payment due to financial limitations or payment restrictions in their country, they can email us, and we will manually process their order and send the diet plan without any payment.
- Users in restricted countries or those unable to pay should add their desired plan to their cart without completing payment. We will manually process their request and finalize their order at no cost.
- Because customized diet plans are tailored to each user’s needs, every order must go through the standard submission process, even if payment is not required.
4. Payment & Pricing
- Payments are processed through an international payment gateway.
- Prices are in EUR, and the gateway automatically converts other currencies if needed.
- A minimum order of 5 EUR and a maximum transaction of 250,000 EUR apply as per the payment provider’s policy.
5. Restrictions & Service Availability
- Due to regulatory restrictions, we do not process transactions from certain regions, including Iran, North Korea, Pakistan, and the United States.
- Our service is fully operational within the European Union and other eligible countries.
- Our goal is to prioritize the health and happiness of our users worldwide. Restrictions are only due to financial and operational constraints, not by choice. We deeply care about our community and want to support their wellness regardless of location.
6. Refunds & Chargebacks
- Digital diet plans are non-refundable unless a specific issue is identified (see Refund Policy).
- Users initiating unwarranted chargebacks may have their accounts suspended.
📌 Final Notes By using our services, users agree to these policies. We reserve the right to update these terms at any time. For any inquiries, please contact us through our support page.
“Users are responsible for ensuring the security of their email accounts, as all diet plans and important communications are sent via email.”